Refund & Return Policy

Annycare Products values customer satisfaction and strives to deliver high-quality products. This Refund & Return Policy outlines the conditions under which refunds or replacements may be provided.

Due to the nature of sanitary napkins and personal hygiene products, returns and exchanges are not permitted once the product has been delivered. This policy is strictly followed to ensure hygiene, safety, and quality standards for all customers.

However, in rare cases where a customer receives a product that is damaged, defective, or incorrect, Annycare Products will offer a replacement or refund after proper verification. Customers must notify us within a reasonable time after receiving the order to be eligible for assistance.

To initiate a refund or replacement request, customers may be required to provide relevant details such as order information, photographs of the damaged or incorrect product, and a brief description of the issue. Requests without sufficient information may not be processed.

Once the issue is verified, Annycare Products will initiate a replacement or refund as applicable. Refunds, if approved, will be processed through the original payment method within a reasonable timeframe, subject to payment gateway and bank processing times.

Annycare Products shall not be responsible for refund requests arising from customer dissatisfaction due to personal preferences, delayed deliveries caused by external factors, or incorrect address details provided at the time of order placement.

In cases where a replacement is approved, the defective or incorrect product may need to be returned if requested. Replacement timelines depend on product availability and delivery location.

By placing an order on our website, customers acknowledge and agree to this Refund & Return Policy. Annycare Products reserves the right to modify or update this policy at any time without prior notice.